We are currently seeking an exceptional VP/Group Account Director, Client Services to oversee our dynamic and growing team.

This position is responsible for overall leadership of both the Client Services and CRM/Analytics teams. The VP/Group Account Director, Client Services will oversee the professional development of staff members; he/she will provide coaching and mentorship to develop, empower and achieve superior performance across the department. The VP/Group Account Director, Client Services will also ensure the team continually meets/exceeds the expectations of our clients.

RESPONSIBILITIES

• Lead a high-performing team of Client Services and CRM/Analytics professionals
• Set the highest standards for performance and empower staff to achieve excellence
• Represent the confidence and ability of OGM and our parent company, Meredith Corporation at the highest levels
• Conduct interim and annual performance reviews for Client Services & CRM teams
• Develop and nurture all senior-level client partnerships
• Work closely with Director, Digital Strategy to develop and present new business opportunities

REQUIREMENTS

• Advanced degree and advanced levels of communications
• 8+ years within a digital agency setting
• Excellent written and oral presentation skills
• Excellent organizational development, multi-tasking and business management skills
• Ability to stay calm under pressure and lead during times of stress
• Strong facilitation, team-building and relationship management skills; high levels of diplomacy
• Expert understanding of advanced marketing concepts including consumer promotions, brand positioning, CRM, packaged goods, etc.
• Expert understanding of digital technologies (web, mobile, other touchpoints)
• Understanding of interactive design technologies and processes for creation
• Advanced proficiency in MS Word, MS Excel, MS Project, and PowerPoint